Looking to start a new business of any sort and in any structure is a life-altering and large decision. It will take financial and time commitment and you need to be sure you are giving yourself as much information as possible.
Doing so can ensure your best chance of success. Here we have compiled our list of ‘things to ask a franchisor’. This will help you decide whether franchising is right for you.
Frequently asked questions
How long have you operated the franchise model?
We started to franchise back in 2008! Therefore, you can rest assured that our business model has stood the test of time.
Can I talk to or meet existing franchisees?
We are happy for prospective franchisees to talk to existing franchisees. We are very open within our network and encourage communication with our people. This includes head office staff and as we say, with existing franchisees.
Who are the people on the head office and franchise team within your organisation?
You can find all about the Just Shutters team on our main website. A franchisee’s main point of contact within the head office will be the Franchise Sales Manager. Furthermore, our Managing Director is on hand to answer any of your questions. Additionally, franchisees have access to a Marketing Manager, our telesales team, our Sales Designers, our digital marketing partner and Marcin our expert Master Fitter. These experts are on hand for help with fitting, measuring and shutter related questions. We are all here to play our part in helping you start and run your own successful Just Shutters franchise.
May I ask for references?
We are very happy to provide you with references. We would be delighted to point you towards people from any part of the business; our customers, our financial contacts, franchisees, staff… Just ask.
How do you select franchisees?
How much does your franchise opportunity cost?
Our franchise territories start at £27,000 + VAT and reach £42,000+ VAT depending on area for new franchises. The majority of our franchises cost £30,000+ VAT. Resales are of course different – please contact us for more details.
How much working capital do I need?
We suggest a working capital of £7,500.
Is the franchise business seasonal? Are there times of the year better than others or times I should be prepared for a downturn?
The shutter business is not seasonal and is very buoyant throughout the year. However there are busier times; our January sale, Winter sale and October ‘fitted for Christmas’ rush. While the end of November through until Christmas is slightly slower.
What advertising and promotional help will I receive?
Do you train me?
We offer full training and support. Even if you are a novice in shutters (as many of our franchisees are) you will be trained in all aspects of their measure, design and fitting. We also provide excellent sales help and guidance. Our support and experts in house are also here to help you if you have a more operational training need.
Who will be my link with you after I have opened for business?
You will have key contacts for different enquiries but the Franchise Recrutiment Specialist Polly Smalley is your key contact within the head office. If you need a marketing question answered Livia Gunsman is your contact.
Can I meet some of your staff?
You are most welcome to meet our staff. If after an initial telephone conversation we feel mutually happy to meet, you will be invited to our head office and flagship showroom where you will see our operations, our products and our HQ staff.
What will be the opening hours of the franchise business?
Operating hours can be discussed. We offer you the opportunity to set your own hours to a certain extent as it is your own business, however we suggest usual operating hours of 9:00 – 5:00 Monday – Friday with some flexibility for evening and weekend appointments. This is because a percentage of our customers prefer an evening or weekend appointment.
Where will I be located?
This is a van-based franchise in your own exclusive territory. You will be home-based although you will spend a lot of your working week attending appointments at peoples homes or business premises.
What systems do you have for keeping franchisees in touch with you and each other?
Our franchisees all have access to one another through phone or email. Furthermore, we have a great WhatsApp group for all franchisees. We also hold social and training get-togethers to ensure our franchisees have the benefit of the support network and shared experience.
What exclusive rights do I get?
You will have an exclusive Just Shutters territory. So, we will not sell our Just Shutters products or another Just Shutters franchise in your designated and agreed area.
Is your company a member of the BFA?
We are a provisional member of the BFA.